Shipping

  • When will I receive my order?

    For Home Centre furniture, you’ll be able to schedule the delivery time and date that suits you. At checkout, you can either opt for our super-fast 2-day Express delivery at an additional cost of SAR 250, or our regular scheduled delivery.

    If you've ordered household products, here's how it works. Order before 12:00 PM and receive your products within 2 business days in Riyadh, Jeddah and Dammam. Orders placed before 12:00 PM to other areas will be delivered in 4 business days.

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  • What if I am not at home when my order arrives?

    For Home Centre furniture, if you are not at home, our Customer Service team will call you to reschedule a convenient delivery date and time.

    For non-furniture orders, our delivery partner will call you to reschedule your delivery.

    If you miss this delivery, they will make two more attempts.

    If you’re still unavailable to receive your order after the third attempt, it’ll be returned to us. Call us on 800-123-HOME (800-1234663) within two working days of the third attempt and we’ll schedule another delivery date and time that suits you better.

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  • Does delivery take longer to some areas?

    Delivery times will vary for the following areas:

    Abha
    Bareq
    Balahmar
    Tanuma
    Harjah
    Rejal Alma A
    Sarat Obeida
    Dhahran Al Janoob
    Turaib
    Wadi Bin Hasbal

    Abqaiq
    Mulaija

    Al Baha
    Atawleh
    Gilwa
    Nimra

    Bader
    Ar Rawdah
    Ash Shuhada
    Idman
    Al Jadid
    Al Adwah
    Al Ghuzlani
    Al Ghazwah

    Balasmar
    Al Basatin
    Al Khaldiyah
    Ar Rabi
    Ar Rawdah
    As Sarawat
    As Salam
    Ash Shifa
    Al Aziziyah
    Al Muntazah
    An Nuzha
    Al Wurud
    Al Rabwah
    Ar Rayyan
    Az Zaytun
    As Samir
    As Salamah

    Bukeiriah:
    Ibn Khaldun
    Al Balad Al Qadim
    Al Baida
    Al Khaldiyah
    Ar Rawdah
    Az Zahrah
    Al Aziziyah
    Al Fahd
    Al Qadisiyah
    An Nahdah
    Al Halaliyah
    Al Muhammadiyah Planning

    Dhahran:
    Sarar
    Safanyah
    Othmanyah
    Tanjeeb
    Ras Al Kheir

    Dhurma:
    Al Wurud 1
    Al Badi Ash Sharqi
    Al Badi Al Gharbi
    Al Khaldiyah
    Al Aziziyah
    Al Anqari
    Al Muntazah
    Industrial Area
    An Nahdah
    Al Yamamah

    Duba:
    Al Mazari
    Al Muqayti

    Gizan:
    Khasawyah
    Darb
    Damad
    Thabya
    Farasan

    Haqil:
    Al Balda Al Qadimah
    As Sabkhah
    Adh Dhahrah
    Al Yarmuk

    Hareeq
    Al Huzaimiyah
    Ar Rukiyah
    As Sinaiyah
    Al Uthmaniyah
    Al Madinah Al Jadidah
    Wasat Al Madinah

    Hawtat Bani Tamim
    Al Batin
    Al Tdhamun
    Al Hilah
    As Salam
    Ash Shuaib
    Al Sadr
    Al Farah
    Al Majd
    Al Muhammadiyah
    Al Masiaf
    Al Manar
    An Nahdah
    Al Wurud
    Khudar
    Ziyad

    Hofuf
    Udhaliyah
    Batha
    Harad
    Salwa

    Horaimal
    Al Hazm
    Ad Dirah
    Ar Rawdah
    As Sad
    An Nakhil
    An Nahdah

    Jeddah
    Shoaiba

    Khaibar
    Al Khaldiyah
    Ar Rawdah
    Al Aziziyah
    Al Faisaliyah
    Sultanah

    Khulais
    Al Barqa
    Al Humayrat
    Ad Duf
    Ar Ruwaydah
    As Salam
    Ash Shiyukh
    As Sadr
    At Talaah
    Al Aziziyah
    Al Falaj
    Al Faisaliyah
    Al Lubdah
    Al Magharbah
    Faza

    Khurma
    Al Harthiyah
    Al Hadiqah
    Al Hazm
    Al Khaldiyah
    Ad Daghmiyah
    Ar Rawdah
    As Suq Al Qadim
    Al Faisaliyah
    Al Muhammadiyah
    An Nasiriyah
    An Nuzha
    Al Hijrah

    Madinah
    Hinakeya
    Mahad Al Dahab

    As Salam
    As Sanaiyyah
    Ad Darib
    Al Muruj
    Al Wahah
    Al Wurud

    Rabigh
    Asfan
    Mastura

    Riyadh
    Oyaynah
    Tebrak
    Deraab
    Remah
    Rwaydah
    Salbookh

    Sharourah
    Al Fahd
    Ar Rawdah Al Janubiyyah
    Ar Rawdah Ash Shamaliyyah
    As Suq
    As Sinaiiyah
    Al Faisaliyah
    Al Mustashfa Al Askari
    Janub Al Mustashfa Al Askari
    Sultanah
    Subdivision A
    Subdivision B

    Tabuk
    Al Bada
    Halat Ammar

    Tatleeth
    At Taawun
    Al Hijaz
    Al Khaldiyah
    Al Khazan
    Az Zuhur
    Al Aziziyah
    Al Ghazalah
    Al Fakhriyah
    Al Madinah
    An Nakhil
    Al Wajh

    Tayma
    At Tijari
    Ar Rabwah
    Ar Rawdah
    As Safa
    Al Qaa
    Al Muntazah
    Haddaj

    Thadek
    Al Janadriyah
    Al Khaldiyah
    Ad Dirah Al Qadimah
    Al Aziziyah
    Al Faisaliyah

    Thumair
    Al Khalidiyah
    Al Khalij
    Ar Rawdah
    Al Aziziyah
    King Saud
    King Abdullah
    King Fahd
    King Faisal
    An Nahdah
    Al Yasmin
    Thumair Industrial
    Sudair Industrial And Business City
    Muntazah

    Turba
    Al Balad
    Al Khaldiyah
    As Salam
    As Suq
    Al Allawah
    Kara As Sardi
    Munif

    Umluj
    Abu Shajarah
    At Tahliyyah
    Ar Rawdhah
    Al Salam
    As Sayyadih
    Al Dawayhi
    Al Ulaya
    Al Murjan
    An Nassim
    Qaryat Al Jabnon

    Wajeh (Al Wajh)
    Al Balad
    Al Khaldiyah
    As Safa
    Al Aziziah
    An Nahdah

    Yanbu
    Al Balad

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  • Will I be charged for delivery?

    Delivery is free on household orders above SAR 250. If your total order value is less than SAR 250, you will be charged SAR 18 for delivery.

    Delivery is free on Furniture orders above SAR 1,000. If your total order value is less than SAR 1,000 , you will be charged SAR 100 for delivery.

    If you opt for Express delivery of your Home Centre furniture, shipping charges will be SAR 250.

    There will be an additional service charge of SAR 18 on all Cash on Delivery orders.

    Your delivery charges will be displayed during the checkout process.

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