For Home Centre furniture, if you are not at home, our Customer Service team will call you to reschedule a convenient delivery date and time.
For non-furniture orders, our delivery partner will call you to reschedule your delivery.
If you miss this delivery, they will make two more attempts.
If you’re still unavailable to receive your order after the third attempt, it’ll be returned to us. Call us on 800-123-HOME (800-1234663) within two working days of the third attempt and we’ll schedule another delivery date and time that suits you better.